Le Haget Castle

Traveller Reviews Google Le Haget Castle

3.9 sur 5 101 reviews

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  5 sur 5 Reviews posted by Renate Kriegler Edwards on 30/12/2018

  A place where you can be king, queen, princess or prince of the castle. Very efficiently run to a high standard by personable and friendly people.

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  1 sur 5 Reviews posted by Benjamin Cauliez on 02/10/2022

  The owners have nothing to do in the field of service, they do as they please, are not at all attentive, not friendly. Do not disturb the owner during his nap on the day of the wedding.. we walk on the head! The staff however were pleasant and helpful. We had come for a wedding, fortunately everyone present caught up with the rest because the food was not up to par either...it was absolutely necessary to be at the table at 8 p.m. because the owners had decided it, the bread grilled was hard as rusks, the dishes lacked flavor... The swimming pool was cloudy in the middle of July... the chalets were dirty when we arrived, incomplete bedding, we had to ask several times for sheets for our little one and for us... The setting remains superb for a wedding but the owners are far from being at the level...

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  3 sur 5 Reviews posted by Petra van der Geest on 25/08/2022

  Despite the fact that we had a very nice holiday, there are a few things to criticize ... Also been here three years ago; there were then other owners who had the wind under it. Even then, the chalets were simple, but clean and well maintained. In three years the whole has become quite paintless... With not too much effort one could really upgrade the whole: paint, repair broken screens, wash or replace dirty curtains, clean up rubbish lying around, replace umbrellas by the pool . Those kind of things... With regard to the service-orientation of the couple: they too could use an upgrade! Just thinking along with your guests in a friendly way is not that complicated you would think... On the day of arrival we were already there at 1300h. That was too early, which I also neatly indicated and asked if we could possibly get into the chalets earlier. The owner said they were still being cleaned and would be ready in 30 minutes. We then went for lunch and returned an hour and a half later: chalets not yet ready, because "they were really very dirty". Final score: at 1710h the chalets were clean (normal check-in time 1600h). By the way, without informing us about this... Mrs. crosses away in her golf cart.... In the run-up to a wedding party, the owners no longer had time for their guests: no more bread sales in the morning without notice, reception closed (madam is busy setting tables in the marquee, sees and hears me calling twice at the reception, but does not respond, payment on the penultimate day was still possible (between nose and lips) Sir is really doing his best to be nice, madam still has a lot to learn. Still a wonderful holiday because of the fantastic place, the peace (except for some overzealous water polo and Dutch people who gossip aloud), the nice swimming pool, the beautiful surroundings, the great outdoor kitchen, the nice terrace at the cottage ... It could really be five stars if some things were just addressed!